Service Introduction

About Data Recovery

In today’s world, most information is saved in digital formats. Modern technologies offer many advantages: they can significantly shorten your work time and they thus make our lives more comfortable. Nevertheless, there are also some dangers associated with digitalization, which we usually realize only when it is too late.

No technology is without danger and no safeguards are 100% infallible. The processing and storage of data offers no exception.

What then is data recovery? Imagine any situation in which you cannot access digitally stored data. Prevention can significantly lower, but never completely eliminate, such risks. There are many factors influencing individual cases of data loss, so solutions have to be tailor-made. Only then can their consequences be minimized.

The transformation of digital technologies into our everyday life brings different integration requirements, which also relate to data media. There are many different kinds of electromagnetic, optical, mechanical and other data media. We have thus learned their specific functions, main features, and technical specifics in order to provide the best service to our clients.

The same variability among data-saving technologies pertains to applications that work directly with data. Developments in this field are incredibly fast, but by monitoring, studying, and via applied research can offer data-recovery services related to almost any type of operating or file system.

The damage does not have to apply only to data media as such. Data can become inaccessible on different levels, for example with files, and does not necessarily have to be of a technical origin. We thus also offer data recovery from physically damaged files and the renewal of access to documents protected by passwords.

Regardless whether it is a commonplace disorder or a unique phenomenon leading to deep damage, our team of devoted and educated specialists is prepared to individually handle the most unpredictable situations of data loss.

Problem Indication

Symptoms of Data Loss

All of us have been through those tough moments when, after putting in many hours on a document the system or the application program suddenly collapses and leaves your document damaged or inaccessible. Sometimes the system will announce the error, sometimes it crashes and fails completely. All of these unpleasant situations can lead to the loss of your data.

  • File cannot be opened or is damaged.

  • Computer makes unusual sounds.

  • Computer cannot “find” the hard disk.

  • Files cannot be accessed and/or copied.

  • CDs (DVDs) cannot be read or copied.

  • The system freezes while trying to open files.

  • Directory´s content is corrupt, documents are corrupted.

  • Memory card is unreadable or seems to be unformatted.

  • The computer will not start up (sometimes can be followed by the screen message “Missing operating system,” etc.)

Source Indicator

Causes of Data Loss

The reasons for damage followed by the inaccessibility of data can be divided into two groups:


  • Electrical (power loss, surge, polarity reversal)

  • Manufacturing defects.

  • Liquid intrusion.

  • Excess temperature (overheating).

  • Dusty environment.

  • Gravitation (fall, shock).

  • Nature disasters (floods, fire, earthquake).

Logical / Software

  • Virus infection.

  • Application or the operation system collapses.

  • Human error or abuse (erasing, overwriting, formatting).

Fix & Go believes in the simple truth that quality work produces growth and success

Professional Partnership

Specialist for Data Recovery and Sanitization

Fix & Go partnered with CyberSecurity Malaysia (CSM) through MyCyberSecurity Clinic licensing programme.

MyCyberSecurity Clinic is the trusted partner for assuring control through proven services, people and technology that recover, analyze and manage information and is a trustworthy and credible entityfor secure data handling and recovery.

CSM manage information security according to ISO/IEC 27001 standards and requirements to achieve an overall information security assurance through preservation of confidentiality, integrity and availability.

Fix & Go will address your need for data recovery solutions based on specific cases of data loses. With our extensive experience and expertise in providing data recovery solution and cyber security domain, we will provide the effective and suitable solution to meet your data recovery needs.

Service Infrastructure

Our Data Recovery Lab


Have a failed external USB drive? We can by-pass the USB on your drive and go straight for your data!


Stuck heads? No problem ! We have the tools and the clean room to unstick your heads.


We can do clean room data recovery on premises when necessary.


Inspecting a 6 head stack from a donor drive before it goes into the patient.

Get your free quotation now !

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